Home Funding pathways WorkCover and TAC
Claim-related enquiries
WorkCover and TAC psychology support.
A clear place to check referral, claim and funding arrangements before you book an appointment. There is no gap fee for psychology sessions covered under an approved WorkCover or TAC claim.
Funding pathways
WorkCover and TAC have separate requirements.
The practice can consider enquiries related to a workplace injury or transport accident after checking the relevant referral, claim and funding arrangements. The scheme decides what it can fund.
WorkCover
WorkSafe Victoria may fund psychology services for a work-related injury or illness where its requirements are met. A medical referral is generally required before the service begins.
TAC
TAC may fund mental-health treatment connected with transport-accident injuries. A claim number and referral information help clarify the next step.
No gap for approved claims
Breathe-n-Smile does not charge a gap fee for psychology sessions covered under an approved WorkCover or TAC claim. Approval and billing arrangements are checked before an appointment is confirmed.
A practical funding check
Have the key details ready.
A short enquiry can help establish what needs to be checked. It is useful to have the claim number, referrer details, case manager or agent contact, and any approval information available.
For WorkCover and TAC, a referral from a doctor or medical practitioner may be required. The relevant scheme or agent can confirm its current requirements.
During psychology support
Care is still collaborative and clinically guided.
Understand the impact
Therapy may focus on the effects of a work-related injury or transport accident on daily life, mood, stress, sleep, relationships or confidence.
Agree on a plan
Any treatment or report work needs to be clinically appropriate and may involve coordination with relevant treating practitioners or claim contacts.
Keep funding separate
Clinical care can provide appropriate information, but WorkSafe, TAC, an insurer or another body makes its own funding and claim decisions.
Helpful information
Pages that may help with the next step.
Reports and documentation
Understand the clinical boundary around letters, reports and administrative requests.
Read about documentation →Trauma and attachment
Read about trauma-informed psychological support and the pace of therapy.
Explore trauma support →For referrers
Information for GPs, case managers and other professionals arranging an enquiry or referral.
View referral information →Common questions
About WorkCover and TAC enquiries.
Can I enquire about WorkCover psychology support?
Yes. The practice can check the referral, claim and funding arrangements before an appointment is confirmed. WorkSafe decides what it can fund under the scheme.
Can I enquire about TAC psychology support?
Yes. Bring your TAC claim number and referral information if available. TAC sets its own approval and payment arrangements.
What should I have ready before I contact the practice?
It helps to have your claim number, referrer details, case manager or agent contact, and any approval information. The practice can then clarify what needs to be checked.
Is there a gap fee for an approved WorkCover or TAC claim?
No. Breathe-n-Smile does not charge a gap fee for psychology sessions covered under an approved WorkCover or TAC claim.
Does a psychology appointment guarantee funding or a claim outcome?
No. WorkSafe, TAC, an insurer or another relevant body makes its own funding and claim decisions. Psychology support cannot guarantee an approval or outcome.
A practical first step
Ask whether the pathway may fit.
A brief enquiry can help clarify the referral, approval and billing information that needs to be checked before you decide whether to book.